You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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Our Royal Pedestal Fans are built to make the outdoor and indoor areas perfect – especially the ones that are exposed to humidity & moisture such as corridors and pathways but they will also look great in living rooms and lounges as well. The powerful motor and strong blades deliver excellent air movement.
Return Eligibility: Only for wrong items received. Items must be unused, unscratched, and in original packaging with the invoice/receipt.
Inspection: Check items upon delivery. Claims for damage or wrong items must be made immediately.
Special Items: For items like ACs, UPS, burners, etc., register complaints within 5 working days of delivery.
Non-Returnable Conditions: Used, scratched, or damaged items are not accepted.
Refund Policy: Refunds are subject to special approval and processed within 7-10 working days in cases of pricing errors.
Final Check: No claims entertained after stamping the warranty card.
Terms Apply: Accurate information is our goal; rare errors may occur. Thank you for your understanding.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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