Returns Policy

Return Eligibility: Only for wrong items received. Items must be unused, unscratched, and in original packaging with the invoice/receipt.

Inspection: Check items upon delivery. Claims for damage or wrong items must be made immediately.

Special Items: For items like ACs, UPS, burners, etc., register complaints within 5 working days of delivery.

Non-Returnable Conditions: Used, scratched, or damaged items are not accepted.

Refund Policy: Refunds are subject to special approval and processed within 7-10 working days in cases of pricing errors.

Final Check: No claims entertained after stamping the warranty card.

Terms Apply: Accurate information is our goal; rare errors may occur. Thank you for your understanding.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.